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Refer to Ofcom’s online advice section to help you tackle nuisance calls and messages Scammers are constantly finding new ways to trick people and phone scams are changing all the time.
If you’ve been the victim of a scam don’t be embarrassed to report it. Report the scam to the police and also contact Action Fraud.
This is a call from a company asking about a car accident you’ve supposedly had claiming you may be entitled to compensation.
Some of these could be genuine companies looking for business but others are scammers. If you’ve had an accident, call your own insurance company on the phone number provided on your policy. HMRC would never contact you this way and would never ask you to reveal personal financial information such as your bank account details.
Cold calls are phone calls from companies trying to sell you something, even though they have had no business with you previously.
A scammer may call you claiming to be from the helpdesk of a well-known IT firm, such as Microsoft.However, it's good to know some of the typical tricks that scammers use so you can be prepared.Someone may call claiming to be from your bank telling you there’s a problem with your card or account.They’ll tell you that your computer has a virus and will ask you to download ‘anti-virus software’, possibly at a cost.This turns out to be spyware, used to get your personal details.
Legitimate IT companies don’t contact customers this way.